Privacy Policy

When you create an account or place an order we collect the following:

• Contact details (name, company name, email address, phone number)
• Billing and shipping addresses
• Order history and customer service interactions
• Payment method details (processed by our payment provider — we do not store full card numbers)
• Basic site analytics (pages viewed, device type, approximate location) via cookies

• To process and fulfill orders, including shipping parts to your address
• To contact you about your orders, account status, or customer service inquiries
• To verify the business nature of new accounts before approval
• To improve our website and product offering based on aggregate usage patterns
• To send you occasional product updates or promotional emails — you can opt out at any time

We share the minimum amount of personal information required to operate our business:

• Shipping carriers (FedEx, Purolator, Canada Post) to deliver your orders
• Payment processors to complete transactions — they handle card data directly and we never store full card numbers
• Accounting and tax authorities as required by Canadian law

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We use cookies to keep you signed in, remember your cart contents, and understand aggregate site usage. You can disable cookies in your browser settings, but some site features may not work correctly without them.

Our site is served over HTTPS with modern TLS. Payment transactions are processed by PCI-DSS compliant providers. We restrict employee access to customer data to those who need it to do their jobs.

We retain your account information for as long as your account is active, and order and tax records for as long as required by Canadian law (typically seven years). You can request deletion of your account at any time — some records may need to be retained for legal or accounting purposes.

Under Canadian privacy law (PIPEDA) you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your account (subject to legal retention requirements)
• Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us at info@mobiphix.ca.

We may update this policy from time to time. The most current version will always be posted on this page, with the last-updated date at the top.

For privacy-related questions, contact us at info@mobiphix.ca or write to us at MobiPhix Canada, 5080 Timberlea Blvd Unit 19 & 20, Mississauga, ON L4W 4M2.