Lifetime Warranty

Parts purchased directly from MobiPhix Canada are covered against manufacturing defects for the lifetime of the product. If a part fails under normal use due to a manufacturing defect, we will replace it or issue store credit at our discretion.

• Damage caused during installation (cracked screens, bent frames, lifted connectors, etc.)
• Damage caused by liquid, impact, or physical force after installation
• Wear and tear from normal use (screen scratches, battery capacity degradation over time, etc.)
• Parts that have been modified, repaired, or tampered with
• Parts not purchased directly from MobiPhix Canada

• Email info@mobiphix.ca with your order number, a description of the issue, and clear photos or a video of the defect.
• Our technical team will review the claim and respond, typically within 1–2 business days.
• If the claim is approved, we will issue an RMA number with instructions for shipping the defective part back.
• Once we receive and verify the defective part, a replacement will be shipped or store credit will be issued.

• Test parts before installation whenever possible — many of our products can be previewed with a test rig.
• Keep your order number handy. Claims tied to an existing order are processed fastest.
• Clear photos of the defect (especially for display issues — show a solid color background) speed up triage significantly.

For warranty or technical questions, contact us at info@mobiphix.ca or (905) 624-5929.